Friday, December 22, 2023

 

Happy Holidays!

Information & Referral/Telephone Information & Crisis Calls Center provides referrals to over 150,000 callers yearly who need housing, utility assistance, food, child care, medical care, counseling, substance abuse treatment, jobs, legal services, transportation, education, and other emergencies.

 Don't hesitate to call your local Area Agency on Aging or United Way 211. We are available to help you through the holidays.

Happy New Year! See you in 2024

Monday, November 20, 2023

Was your bill at the doctor more than you thought it should be?

You may owe a facility fee when you go to a hospital-owned outpatient clinic. In other words, when you see a doctor at a facility that is owned by a hospital, rather than owned by the doctor. These facility fees help the hospital maintain the clinic by offsetting operational costs.
 
If your doctor’s office charges you a facility fee, it will be in addition to the cost of your medical care. Your doctor’s office may call it something like a “room charge.” Facility fees can range a lot in cost; the fee could be $15 or $150.
 
Under Original Medicare, facility fees are a covered service, and you are responsible for 20% of the cost of the fee. Medicare Advantage Plans must also cover facility fees, but there is no requirement as to how much of the fees the plan must cover. Because of this, your copays could be high. If your Medicare Advantage Plan denies coverage for the facility fee, you should appeal on the basis that Medicare Advantage Plans must cover the same services covered by Original Medicare.
 
Hospital-owned outpatient practices must notify you that you could potentially be charged for use of the facilities. If they don’t, you should file a grievance with your plan and a complaint with Medicare. You may also consider switching to a different provider in the future to avoid these costs.


Friday, July 21, 2023

 ADA's 33rd Anniversary

July 26, 2023, marks the 33rd anniversary of the day President George H.W. Bush signed the Americans with Disabilities Act (ADA) into law, affirming the dignity of all people with disabilities.  According to ADA.gov, this civil rights law prohibits discrimination on the basis of disability in employment, state and local government, public accommodations, commercial facilities, transportation, and telecommunications.   The law provides specific requirements and standards for providing access to buildings and facilities, public transportation services, telecommunication equipment and services, as well as equal access to health care and social services.   Over the last 33 years there have been several updated regulations and ADA amendments. There is still a long way to go with advocating and strengthening the equality for all Americans with disabilities.  For additional information, please visit the ADA National Network funded by ACL’s National Institute on Disability, Independent Living, and Rehabilitation Research or the ADA Anniversary Tool kit for events, information, guidance, and training on the ADA.

Wednesday, July 19, 2023

AIRS Testing Site Option Available in August

AIRS Certification Program is a professional credentialing program for individuals working within the I&R sector of human services.  IF you are interested in taking the AIRS exam you can check out the AIRS website for location:  https://www.airs.org/i4a/pages/index.cfm?pageid=3313

Aging Matters is currently hosting a site in Cape Girardeau, MO.  Seating is limited so please apply today if interested.

AIRS is currently providing a $50 discount on the exam registration (through July)

If you are wanting to take the AIRS exams Aging Matters has scheduled:

  • Date: August 22nd at 9:00 a.m.
  • Location: Southeast Missouri State University – Testing Services

929 Normal Avenue – Cape Girardeau, MO 63701 – The basement of Kent Library, Rm. 108 (Entrance to Testing Services is through the east side ground level doors. Please access the campus map for further campus directions and parking areas).

  • Proctoring Fee $20.00 per candidate (the proctoring fee can be paid in cash or check at the time of the appointment).
Any questions about the test site or area can contact Aging Matters at 1-800-392-8771  ext. 104.

Thursday, June 22, 2023

 

June is LGBTQ Pride month all around the globe. 

History: The first Pride parade happened in New York City as gay activists commemorated the events of the Stonewall Riots the year prior. Since the first Pride celebration over fifty years ago, the queer and trans rights movement has evolved into a political and cultural force that’s fought for equality for all people. Nowadays, the LGBTQ community and its allies celebrate queer and trans Pride by throwing all sorts of celebrations.

 After the parade has ended and the celebrations are over the task of finding resources can be challenging. The National Resource Center on LGBTQ+ Aging, a program of SAGE, is the country's first and only technical assistance resource center focused on improving the quality of services and supports offered to lesbian, gay, bisexual, and/or transgender older adults, families and caregivers.

 https://www.sageusa.org/what-we-do/sage-national-lgbt-elder-hotline/do/sage-national-lgbt-elder-hotline/

 “Love takes off the masks we fear we cannot live without and know we cannot live within.” ― James Baldwin

 


Tuesday, January 10, 2023

 

This month's blog was copied from The West County Psychological Associates' winter newsletter, Winter Issue 2023. We are not even two weeks into the new year and I am feeling burnout. I'm sure some of you have been a little rattled over the past few years. I think my brain is trying to reset itself back to pre-pandemic. I absolutely enjoy my job and my co-workers but there are those days I just want to stay in bed with the covers over my head. I hope this helps you as much as it did me. - Jamie Saunders, MSW - St. Louis Area Agency on Aging, Information & Assistance Supervisor

 Preventing Burnout for Senior Care Professionals

 Amy Neu, MSW, LCSW 

I’ll be honest…I put off writing this article. I, along with many helping professionals in the senior care field, have been feeling drained. There is so much to do and not enough hands to help. There is the ever-present time struggle to balance providing good care and documenting everything to satisfy insurance and licensure requirements. There is the physical, mental, and emotional energy we try to restore after work, yet we often enter personal caregiving situations for our families in addition to playing catch-up with paperwork or preparation for the next day. While this problem is not necessarily new - staffing has been an issue for a long time in healthcare - there are two new twists that are compounding the issue. First, never before has a generation aged into the need for care like the baby boomers are in line to do. According to the Population Reference Bureau (PRB) Aging in America Fact Sheet, “The number of Americans ages 65 and older is projected to nearly double from 52 million in 2018 to 95 million by 2060, and the 65-and-older group’s share of the total population will rise from 16 percent to 23 percent.” The other new facet of this problem is that there has never been a shortage of caregivers like there is currently in the U.S. An article published in November by AARP, “Caregiver Shortage Felt by Older Adults,” reports that “3 out of 5 U.S. nursing homes have limited their admissions due to staffing shortages and nearly 3 out of 4 are concerned that they may have to close their facilities due to staffing problems.” These concerns are echoed by many in-home care agencies who are trying to staff the hours their clients need to stay safely at home. The knowledge that the work we do is necessary is both reassuring and weighty. We have watched many colleagues leave in the past two years for employment that isn’t as taxing and pays the same, if not better, than what we make. So, why stay? Then again, why leave? We love what we do. We often can’t imagine ourselves in any other line of work, and the feeling that comes with a patient getting better is unlike any other. We are passionate about this career, and we have deep connections to our clients and to each other. In what other line of work would we get to listen to the stories of each patient or have the opportunity to witness some of the best parts of human nature? The main question is, if we continue to stay, how can we prevent ourselves from burning out in a system that is experiencing so much turmoil? Lately, I have been practicing the concepts of taking in the good and moment meditations. These ideas don’t take a great deal of time and can be done anywhere. Psychologist Rick Hanson has focused much of his career on mindfulness and the neuroscience of contentment. He emphasizes the benefits of fostering a sense of gratitude and creating small habits to improve our outlook. At first, this may sound frivolous, but I have noticed a genuine improvement in my outlook when I practice these concepts. Let me share how I have implemented these ideas and habits in minor ways. I notice if I skip them too often, my days do not feel as productive and I feel more anxious. The first part of any good day of mine takes several minutes of preparation the night prior. Before I go to bed, I program my coffee maker so that I can wake up and go to the kitchen with a fresh pot of coffee ready. In the morning I get up, head to the kitchen, and intentionally choose a mug. I take a moment to appreciate the mug I’ve selected (most mugs in my collection are a gift from someone special, a memento from a trip, a color I enjoy, or contain a fun graphic). I pour my coffee, smell the aroma, and take a sip. I turn to look at the side of my fridge where I have a collection of holiday and birthday cards, birth announcements, inspirational sayings, and silly magnets. I take it all in and reflect on the good people in my life. In total, this practice from start to finish takes about two minutes. Then, I run around to get myself and my family ready for the busy day ahead. The beauty of it is, I know I will have this calm moment again tomorrow, the day after, and so on. It’s my built-in moment of gratitude and mindfulness to start the day off well. A second practice I do throughout the day is to try to give myself two options, no matter how small the decision may be. This helps me feel grounded and reinforces a sense of security within me. For example, I keep two different scented soaps in the bathroom to choose from, I ask myself if I want to return a call or check my email when I have a few minutes between clients, and so forth. I am choosing to write this article now (you may recall I put it off previously) rather than write up a treatment plan. We have many opportunities to choose small paths throughout our day, and it is important to remind ourselves of the power we have to choose. These small moments do add up. Meanwhile, I work toward acceptance that we operate in an imperfect system for the time being. I remind myself that I will continue to do the best I can for the clients and families that are in my care. I will show up, assist where I can, and appreciate the many beautiful people I work with each day. I will continue to consult with my colleagues for the well-being of my clients, as well as for my own mental health. I hope these ideas help you as you continue your wonderful work. Please reach out to us at WCPA, (314) 275-8599, if we can help you or your team gain additional support.