Information and Referral is the art, science and practice of bringing people and services together and is an integral component of the health and human services sector.
People in search of critical services such as financial assistance, food, shelter, child care, jobs, or mental health support often do not know where to begin to get help, or they get overwhelmed trying to find what they need. Community information and referral providers connect people with resources that can help them with one simple phone call, text message, or website inquiry.
In late 2011, at the request of the Alliance of Information and Referral Services (AIRS), the United States Senate passed S.RES.241 designating November 16, 2011 as “National Information and Referral Services Day”. AIRS is an international non-profit professional association with more than 5000 individual, public and private I&R organizational members including MAK-AIRS Affiliates. Together, we have decided to continue celebrating I&R Day each November 16 and to extend it worldwide to raise public awareness and recognize the critical importance of the I&R field.
