Tuesday, December 27, 2016

AIRS CERTIFICATION EXAM 2017
United Way 211 of Kansas City, MO and MAK-AIRS will host the AIRS Certification examination on March 14, 2017 - Independence, MO - 6:30 pm at the Mid Continent Public Library, North Independence Branch - 317 W. 24 Highway.  For information please contact Gary Thurman 816-550-4716 gary.thurman@uwgkc.org
All certification exam applications, supporting documentation and appropriate exam fees must be mailed to the AIRS National Office in Fairfax, VA, and must arrive 30 days prior to the exam.  The address is:
Certification Manager, Alliance of Information & Referral Systems/AIRS
11240 Waples Mill Rd., Suite 200, Fairfax, VA 22030
The AIRS Certification Program is based on established standards for the field of information and referral. The program identifies specific competencies and related performance criteria, which describe the knowledge, skills, attitudes and work-related behaviors needed by I&R practitioners to successfully execute their duties.
A candidate for AIRS Certification does not have to be an individual member of AIRS or an employee of an organizational member of AIRS. However, AIRS members can apply for Certification and Recertification at a reduced rate as a membership benefit. The basic cost of a U.S. Certification application is: $95 for AIRS members. (Depending on your level of membership, you may qualify for additional discounts on the member rate -- see application form for details)-- $250 for non-members.
You may retrieve the application document by clicking the following link: Download 2016AIRSCertAppForm.pdf
Candidates may apply to take the AIRS Certification examination once they are eligible. Eligibility is based on I&R and equivalent experience combined with educational background. I&R practitioners are eligible for initial certification only for the jobs they actually perform and/or directly supervise (i.e. you can only take the examination if you are currently engaged in either CIRS, CIRS-A/D or CRS work).
To take the exam, you require: At least 1 year of employment in I&R for applicants with a Bachelors or higher degree
2 years of employment in I&R for applicants with an Associates/Community College degree
3 years of employment in I&R for applicants with a High School diploma or GED.
5 years of I&R employment with no educational qualifications
The application requires a transcript.

For further information, please contact AIRS at: Phone: 703-218-AIRS, ext.215, Fax: 703-359-7562, or certification@airs.org

Friday, December 16, 2016

Compassion Fatigue can be especially prevalent during the holiday season for individuals working in the helping professions.   Information & Referral/Assistance specialists may be vulnerable to fatigue during this time of year.   There are many excellent articles addressing this topic and options available to identify the appropriate handling of self-care needs.   The following article is just one of many publications that may be helpful in understanding the complexities of this topic.
 Article below is cited from Percensys CORE Learning, Mental Health Service blog, May 19, 2016.  (*Permission for blog sharing obtained from Percensys CORE Learning blog, for this purpose only.) 
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Many workers in “helping” professions experience compassion fatigue. It is not something to take lightly or to feel guilty about. Greater awareness and development of effective coping techniques can significantly reduce the impact of compassion fatigue.
Compassion fatigue among mental health professionals occurs when caring for and working with individuals in emotional distress and/or dire environmental conditions takes its toll on the professional. The effects are often described as a loss of empathy, decreased effectiveness at work, loss of interest in career as well as physical and emotional exhaustion. These symptoms can even extend outside of the work environment to impact social and personal life. Some professionals may experience compassion fatigue so profoundly that it can evolve into depression or other stress, trauma or anxiety related issues.
Two of the most important strategies professionals can use to combat compassion fatigue is to be aware and engage in self-care. Many professionals slowly develop symptoms of compassion fatigue and eventually become overwhelmed without realizing how it has happened. Awareness means being able to acknowledge and explore thoughts and emotions like prolonged sadness, increased irritability, difficulty empathizing and periods of apathy. Professional should be aware of physical symptoms that may also occur. These may include a weakened immune system, insomnia, stomach problems, etc. Professionals often brush these symptoms off as minor or simply “part of the job,” but it is important to recognize and work through these issues to prevent compassion fatigue. If a professional is suddenly feeling apathetic to his work and is no longer compassionate toward his clients he should explore what might be causing this. Is he overwhelmed by his caseload? Did an experience with a client bring up memories or emotions related to his personal life that he has struggled to deal with? In addition to acknowledging feelings, being aware of triggers that may cause the professional to feel negative emotions is important. Maybe a professional has difficulty talking with a child about abuse because he is still working through personal issues related to past experiences.
Self-care is an important coping strategy that professionals should use to manage or prevent compassion fatigue. Mental health professionals are often so selfless that they forget to take care of themselves. Drawing a hardline between work and personal life can be an effective way of reducing burnout. If a professional spends too much time worrying about work related issues his personal life and health are destined to suffer. After all that mental health professionals do to help others they should not feel guilty about taking time to care for themselves. Effective self-care techniques include taking time focus on relaxing hobbies like reading, getting a massage, going for a walk, working out, golfing, gardening, etc. In addition to keeping work and personal life separate, professionals should strive to engage in one non-work related hobby per day.

Self-care also means being open with supervisors about symptoms of compassion fatigue that may be impacting the professional’s overall life. Instead of feeling shame the professional should feel comfortable expressing his concerns to co-workers and supervisors. Creating an organizational atmosphere that welcomes openness and discussion of the common issues related to compassion fatigue allows professionals to effectively address the problems they are experiencing. Engaging in self-care may also mean taking vacation days (many mental health professionals forget what these are) or even simply taking some personal mental health days. Organizations that openly address compassion fatigue by working with their professionals to develop coping and self-management strategies prove to be more effective in retaining staff and delivering services.                                  Percensys CORE Learning blog